The product is fine but half of my order took a long time to arrive.
The product is fine but half of my order took a long time to arrive.
We bought the unit at the recommendation of my physical therapist. I took it to her to get her input on what mode to use for my injury. They used it at that time, my wife used it that afternoon and we both think it is one of the best purchases that we have made!!
TENS 7000 Elite Rechargeable TENS Unit Muscle Stimulator and Pain Relief Machine
This review is for both the unit and the company's customer service call center.
I ordered it for help with a cervical pinched nerve. The unit is lightweight and has a handy carrying case. I brought it to physical therapy so my therapist could help me set it up for my treatment needs and show me where to place the pads for the best effect.
While we were setting it up we realized that one of the wires was not working but we managed a work around to use while I contacted the company.
After a short wait time I was able to speak to an actual person who was extremely helpful and is sending me a set of replacement wires for my unit.
